24/7 Emergency Care 0413-2202244 | 220 4411 sskh@sskh.in
Ortho Consult: Mon to Sat : 09.00 PM - 01.00 PM | 05.00 PM - 09.00 PM , Sunday Closed
Sri Sai Krupa Hospital
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Frequently Asked
Questions

Find answers to the most common questions about Sri Sai Krupa Hospital services, appointments, facilities, emergency care and patient support in Pondicherry.

Trusted Care

Patient safety and trust first.

Expert Doctors

Experienced medical team.

24/7 Support

Emergency care assistance.

Patient First

Compassionate healthcare.

Our OPD is open from Monday to Saturday, 9:00 AM to 8:00 PM. On Sundays, OPD is open from 9:00 AM to 1:00 PM. Emergency services are available 24/7.

You can book an appointment by calling0413-2202244, visiting the hospital reception, or submitting an online appointment form on our website.

Yes. You can reschedule or cancel your appointment by contacting our appointment desk at least a few hours before your scheduled visit.

Appointment booking is usually free. Consultation charges may apply based on the doctor, specialty, and treatment requirement.

Please bring your previous medical records, prescription details, investigation reports, ID proof, insurance card if available, and current medication list.

Waiting time depends on doctor availability and patient flow. Pre-booked appointments help reduce waiting time.

Yes. Sri Sai Krupa Hospital provides 24/7 emergency care for urgent medical needs, accidents, cardiac symptoms, breathing difficulty and trauma support.

We provide general medicine, cardiology, orthopaedics, gynecology, pediatrics, emergency care, diagnostic services, pharmacy and inpatient support.

Yes. ICU and emergency care services are available with trained medical staff and monitoring support.

Blood availability depends on current stock and requirements. Our team guides patients and attendants for blood support when needed.

Yes. Ambulance assistance is available for emergency pickup and patient transport. Call our hospital number for immediate help.

ICU visiting hours are limited to protect patient safety. The exact timing will be informed by the hospital care team.

Yes. You can request a second opinion from another specialist based on your condition and medical records.

Online consultation may be available for selected departments and follow-up cases. Please contact the hospital desk for availability.

Yes. We support insurance and cashless treatment depending on your policy, insurer approval, TPA process and hospital empanelment.

Empaneled insurance providers may change. Please contact our billing or insurance desk for the latest accepted insurance and TPA list.

Submit your insurance card, ID proof, policy details and doctor advice. Our insurance desk will guide you through pre-authorization and claim documents.

We accept cash, UPI, debit cards, credit cards and selected digital payment methods. Billing desk support is available for clarification.

Yes. Approximate treatment or surgery estimates can be provided after doctor evaluation and investigation review.

Yes. We provide inpatient rooms based on availability, patient condition and treatment requirement.

Room categories and charges may vary. Please contact the admission or billing desk for current room options and tariff details.

Wi-Fi availability depends on hospital policy and area. Please check with reception for access details.

Yes. Cafeteria or food support is available for patients and attendants based on hospital service timing.

Parking assistance is available near the hospital premises. Availability may depend on peak hours.

Yes. Pharmacy services are available for prescribed medicines and essential healthcare products.

Yes. Diagnostic support such as lab tests and imaging services may be available depending on the required investigation.

Reports can be collected from the hospital report counter. Digital report sharing may be available for selected tests.

Home sample collection may be available in selected Pondicherry areas. Please call the hospital to confirm service availability.

Visiting hours vary by ward and patient condition. Reception or ward staff will provide the latest visiting time details.

You can share feedback at the reception, contact the hospital administration, or email your concern to info@srisairkupahospital.com.